Arrow 1 Taxi FAQs

 Arrow 1 Taxi in White Plains NY, has at its disposal a site to resolve your questions or concerns about our service.
 

 

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1) What are the working hours of Arrow 1 Taxi?
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Arrow 1 Taxi working 24 hours. Every day of the week.

2) We must make reservations to go to airports outside of White Plains?
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We must make reservations 12 hours in advance, for travel to the airport or out of White Plains in extended hours (9PM to 5AM). You must fill form and send through our web site

3) Where can I claim for valuables left in a taxi Arrow 1 Taxi?
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The company is not responsible for items left in taxis (In most cases the drivers leave these items in the Police Department White Plains, NY, located at 77 South Lexington Ave.)
If your object is found and the driver delivered to your home will be charged a fee.

4) Where can I call to make a complaint or grievance?
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On our website there is a link www.arrow1taxi.com "Arrow 1 Taxi Feedback", which by clicking on the can fill out a form with your details and number of car. This will be verified by our customer service department.

5) Where to locate the number of the car to make a claim?
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On our website (www.arrow1taxi.com), click on the "Arrow 1 Taxi Feedback" and then click on the photo. This will be a presentation of all points of placement of the numbers of the car.

6) I pay by credit card taxi services?
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We receive most credit cards.
Note: Currently this service is for airport trips or long journeys. You must make reservations online at our site (www.arrow1taxi.com)

7) There are surcharges for additional passengers?
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We charge for additional passengers. View the list prices of our services on our web site (www.arrow1taxi.com) and click on the "Arrow 1 Taxi Fares".

8) That is Arrow 1 Taxi corporate account?
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It is a consideration for companies. This includes a form to request our taxi services at the corporate level (Hotels and other companies). This form must be filled out completely and sent Through our website. It must give a copy to the taxi driver with the signature of the authorized person in the company.

9) There are other additional charges to pay for taxi service?
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Extra charge after 9PM at 5AM may applica

10) The tolls for travel outside of White Plains are included in the rates Arrow 1 Taxi?
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